Storage & Abandoned Work.

Effective Mar 17, 2026

• Grace period

  Pickup-ready work gets 19.25 days of grace from the moment we mark it ready for pickup.

• Reminder schedule

  We send pickup reminders during the covered pickup window. Standard reservations use day 14, day 17.5, and day 19.25; prepaid storage shifts later reminders to the 4-week cutoff.

• Prepaid storage

  You can prepay extra pickup time for a flat $15. That covers up to 4 weeks total from the pickup-ready notice before daily billing begins.

• Post-grace billing

  After grace or prepaid storage ends, storage bills at $1.50 per half-shelf per day for up to 28 billed days.

• Reclaimed work

  After the billed window ends, ownership transfers to the studio and the work may be reused, sold, or destroyed.

• Pickup-ready notice

  The storage clock starts when your reservation is marked ready for pickup in the portal.

• Grace first, billing second

  Missing a pickup window does not reset the clock. Standard grace runs to day 19.25. If prepaid storage is purchased, covered storage runs to the 4-week mark. Billed storage starts immediately after the active covered window ends.

• Daily storage billing

  Daily charges only accrue after each fully elapsed 24-hour period and use your reservation's half-shelf estimate as the charge basis.

• Automatic reclamation

  At the end of the 28 billed days, the reservation is archived and shown as Reclaimed by studio.

• Ownership transfer

  When work is reclaimed, it is treated as abandoned and ownership transfers to Monsoon Fire Pottery.

• Studio rights

  The studio may destroy, recycle, donate, sell, repurpose, photograph, copy, display, or otherwise use reclaimed work without further notice or compensation.

• Questions or disputes

  If you believe your reminder history or storage timeline is incorrect, contact support before the reclamation date shown in the portal.