Firing care should be usable.

Our target

We use the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as our internal design and testing target. This is a commitment to ongoing work, not a claim that every page or third-party service is perfectly conformant at all times.

Accessibility features

• Keyboard-operable navigation and Pathfinder controls.
• Visible focus, skip links, semantic headings, labels, status announcements, and error messages.
• Responsive layouts designed for mobile zoom and reflow.
• Display options for larger text, higher contrast, and reduced motion.
• Text alternatives for meaningful images and print-friendly legal documents.

Known limits

Third-party services, including Stripe-hosted payment pages, email clients, and browser print dialogs, are controlled by their providers and may behave differently from monsoonfire.com. Some older linked documents or archived pages may not yet match the current site standard.

If any content, control, image, document, or third-party handoff blocks you, contact us. We can provide the same practical information by accessible email, plain text, phone coordination arranged by email, or another reasonable format.

Physical studio access

Monsoon Fire operates from a private home studio with kiln-safety and physical-space limits. Tell us about an access need before traveling. We will discuss what is workable, offer a reasonable alternative handoff when possible, and avoid promising an accommodation the space cannot safely support.

Feedback and response

Email support@monsoonfire.com with the page or task, what happened, and the assistive technology or browser if you are comfortable sharing it. You do not need to disclose a diagnosis.

We aim to acknowledge accessibility reports within two business days and provide a practical workaround or status within five business days when possible. Complex third-party or physical-access issues may take longer; we will keep you informed.